Medibay is a reliable Finnish supplier of medical devices that has been serving its customers since 2014.

We offer the highest-quality and safest devices and supplies on the market, and ensure their reliable delivery and functionality in all situations.

News

EndoTraders Finland Oy
acquired by Medibay Oy

EndoTraders Finland Oy will transfer to a new owner as of October 10, 2025. The acquisition is part of a strategic development aimed at strengthening EndoTraders’ position in both domestic and international markets.

The new owner will be Medibay Oy, a company with strong experience in healthcare technology and the hospital equipment sector in Finland. As a result of the acquisition, EndoTraders’ personnel will continue in their current roles, and all customer relationships and services will remain unchanged.

LOCAL CUSTOMER SERVICE

Our customer service is located in Finland and provides fast and professional support. We are easy to reach and respond quickly to all inquiries, whether related to orders, technical support, or other service requests.

Call center +358 29 002 2022
[email protected]

Service +358 29 002 2023
[email protected]

Sales +358 29 002 2024
[email protected]

Finance +35829 002 2025

WAREHOUSING

Our company’s facilities are located in Lahti, ensuring fast and reliable deliveries in all situations without delays. For our contract customers, we maintain a safety stock of supplies in Lahti covering more than six months of demand.

SERVICE AND SUPPORT

We provide our customers with comprehensive service and support covering everything from equipment maintenance to technical assistance. Our professional service team ensures that the devices operate safely, remain available for use, and that scheduled maintenance is carried out in accordance with the manufacturer’s instructions and on time.
Our service team is available through the reporting system 24/7, and by phone at +358 29 002 2023 (Mon–Sun 7:00–21:00). Submit a service request regarding a device or supplies here.

RELIABLE PARTNER

Reliability is at the core of our operations. We are a member of the Vastuu Group’s Reliable Partner (Luotettava Kumppani) service. Our goal is to build long-term partnerships based on strong values: trust, honesty, responsibility, and quality.
Our company holds the Strongest in Finland Platinum certificate. This certification is a sign of the company’s strong financial performance, creditworthiness, verified background information, and good payment behavior. Only 3% of companies qualify for the Platinum certificate.

Call center: +358 29 002 2022
[email protected]

Sales: +358 29 002 2024
[email protected]

Service: +35829 002 2023
[email protected]

Contact us